Ten Things You Should Look for in a Waterproofing Company

construction worker using trowel and mason's float for hydroisolating and waterproofing house

Water in your home can lead to some of the most destructive problems a homeowner might face. From mold growing in sight and hidden away to pest infestation, a litany of home disasters are caused by moisture intrusion. TermiGuard and Fenwick has been a family company for a long time, which means that we have decades of experience giving clients the highest quality service. Not only will we address the cause of your problem and offer you support for many years to come, but we will also impart our own knowledge of waterproofing and structural repair onto you in order for you to make informed decisions about your own home.

There are some important things for you to look out for when choosing a waterproofing company.

Years in the Business

The very first thing you want to take note of when searching for a waterproofing company is, how many years has this company been in the waterproofing business? Companies that have been working in the business for well over a decade tend to know not only how to do the job right, but also how to fix a job done wrong. Years in service directly indicates the level of experience a company has which directly impacts your experience working with them and the final product you end up with. TermiGuard and Fenwick has been in the waterproofing business for decades and only provides top notch, expert service to our clients. 

Licenses and Certifications

The waterproofing company you go with should absolutely be licensed and certified. Having unlicensed companies do such specialized work is just asking for a disaster. It should be easy to find if a company is licensed or certified on their website. TermiGuard and Fenwick is certified by the National Organization of Remediators and Mold Inspectors (NORMI). With licenses and certifications, comes using the best, proper equipment for the job, being up to date on what is out there and using the tools that are best for the work at hand.

Honest and Clear Communication – 

When dealing with a waterproofing company, you do not want to be guessing what is going on or what comes next. If you want a superb waterproofing job done, you must find a waterproofing company that speaks clearly and honestly with you, gives you accurate information, and is upfront about the process. By choosing TermiGuard and Fenwick as your waterproofing company, you will know what is going on every step of the way and you will get to be the one making decisions about your own home. 

Focus on Fixing the Problem Long Term

It is important to find a waterproofing company that finds the root of the problem and fixes it. You do not want to keep having to fix the same problem year after year after year. That is not good for your peace of mind or your bank account. Luckily, TermiGuard and Fenwick only employs experts in the field who are able to spot the core problem and think through how to eliminate it completely. We do not just apply bandaids to the problems we find in our inspections, as we know those only last so long.

Customer Reviews

It is so important to read reviews of any company you might use! Waterproofing your home is such a huge, potentially invasive undertaking, and you only want to use a company that clients have had success with. 

Customer Service

In order to have a positive waterproofing experience, you must work with a waterproofing company with excellent customer service. If you are experiencing breakdowns in communication or not feeling treated with the utmost respect, you will surely not have a good experience down the line when it comes to the actual waterproofing work. You also want the company to be able to actually address your needs as well as be available to start the process on your timeline. Jobs like this can’t wait for weeks or months to get started. You want a company that is available to start now!

How Long it Takes and How Long it Lasts 

Time is money! You want to know how long it will take any given waterproofing company to complete the job, as well as know how long the job will last. With TermiGuard and Fenwick, you know the work will last decades to come and we will work as efficiently as possible while doing the most informed, professional job out there. We know actively working on a big waterproofing job can greatly disrupt daily life in your home, so we truly understand the importance of getting in to do the job, and getting out so you can return to your routine, in a waterproofed home!


A good waterproofing company will have a good warranty. If the company you work with does not have a warranty, then there is nothing standing in their way of doing a mediocre job in order to come back and get paid to repair it over and over again. A warranty ensures the company will do its very best job the first time around and guarantees that your water issues will be taken care of for years to come. Here at TermiGuard and Fenwick, we provide you with a 25 year warranty with our waterproofing services! Additionally, unlike every other waterproofing company, we have a program to maintain and inspect your waterproofing system annually. You will be all set for a very long time! 


A proactive waterproofing company will anticipate areas where water damage could become a problem in the future. They will spot potential leaks and problem areas before they become a massive expense. Proactive waterproofing companies will weigh the costs of repairing now versus down the road with you to help you decide what path you would like to take. 

Free Initial Consultation 

The best waterproofing companies will give you a free initial consultation. This is a really important step in finding the right waterproofing company for you. A free initial consultation allows you to talk with the company and decide if they are the right fit for your needs without any risk or commitment. The initial consultations we do at TermiGuard and Fenwick, allow us to get a better idea of your concerns, the project at hand, and your long-term goals.