Thank you for trusting TermiGuard Services and Fenwick with the health and well-being of your home/business. As we work together as a community and nation to better understand and mitigate the spread of the novel coronavirus, we are all being asked to adhere to new guidelines and to do our best to practice social distancing. We strongly encourage everyone to follow the advice set forth by the U.S. Centers for Disease Control and Prevention (CDC) and our government leaders.
Please know that as an essential business of protectors of public health, food and property, we take our role in safeguarding your quality of life very seriously. Pest control professionals are responsible for protecting against rodents, insects, arachnids and other animals that can damage property and threaten people’s health through the spread of disease and bacteria, in addition to inflicting painful bites and stings. From a structural construction as well as water and mold remediation standpoint, it is also our essential role to protect not only the occupants, but also the soundness and well-being of one of your biggest investments – your home!
As you realize, our critical services extend into people’s homes and businesses, as well as major commercial operations such as healthcare facilities, food processing facilities and more. As an organization, we are taking additional measures to ensure we provide the best level of protection for both our customers and our employees.
As of March 24th, 2020, all internal office staff are working remotely from the safety and comforts of their homes. Our business hours remain the same, M-F from 8:00 a.m. to 4:30 p.m. with all calls being routed to our remote customer service staff. All pest technicians and construction crews are also working on uninterrupted schedules. As in the past, you will still be notified 2-3 days in advance of your pest service visit.
For customers receiving general pest services, we will perform the exterior portion of your service as normal. Should you have an active infestation and need service inside your home, our technician will be prepared with Personal Protection Equipment (booties, gloves, and respirator). We are also asking that you cooperate with the CDC guidelines and practice social distancing with our technicians by staying away at a minimum distance of 6 ft.
Our construction crews have been fortunate to have a majority of exterior work at this time period, as well as opportunities to work in vacant homes and properties. They are driving separately to job sites and are also practicing social distancing around each other. We are equipped with the proper Personal Protection Equipment (PPE) should future projects require interior servicing of occupied homes.
If you have questions about your current or new project, your routine service, or are experiencing any structural, water, mold or pest issues please call our office number at (856) 753-1401. We will do our best to provide you with the level of service and satisfaction you’ve come to expect from TermiGuard Services and Fenwick.
Thank you again for your continued trust and we wish you safety, health and peace during this difficult and unprecedented time. We will all get through this together. Please see below for some helpful FAQ’s!
Jim and Mike Allen
Owners of TermiGuard Services
If an interior service is not wanted, we will focus on the exterior of your home which will include performing a comprehensive exterior inspection to identify possible pest entry points, performing a preventative perimeter treatment, eliminating accessible stinging insect nests and removing spiders and cobwebs.
Many states, including New Jersey, have designated and confirmed that pest control and construction are essential services and we can and should continue to protect the public health of our customers and their property. We plan to continue with our newly implemented precautions and continue servicing as usual. If we greet you at your home, we simply ask your practice social distancing with us!